When you use 18 x, we hold certain information about you. This page explains what that information is, why we keep it, and how securely it is protected.
Certain information is necessary for 18 x to deliver its services. It is collected to serve you better — not to track you. The types of data we hold are detailed below.
18 x uses your information solely to provide and improve its services. Each purpose is explained below.
| Purpose | What Information Is Used | Legal Basis |
|---|---|---|
| Account Management | Name, Email, Mobile | Contractual Compliance |
| KYC Verification | National ID Information | Legal Obligations |
| Payment Processing | Transaction Data | Contractual Compliance |
| Fraud Prevention | IP & Device Information | Legitimate Interest |
| Service Improvement | Betting Activity (Anonymised) | Legitimate Interest |
| Sending Notifications | Mobile, Email | Consent |
You can opt out of marketing notifications at any time via your account settings or by contacting support. However, essential account notifications cannot be disabled, as they are critical to your security.
This is the most important point. 18 x Never Sold. However, limited data is shared with trusted partners as necessary to keep our services running.
18 x Baji doesn't just promise to protect your data — concrete technical and organisational measures are in place, on par with the world's leading online platforms.
The 18 x website uses cookies — small text files stored in your browser that enhance your experience and help the platform function correctly.
You can manage cookies at any time through your browser settings. However, disabling essential cookies will prevent you from staying logged in.
At 18 x Baji, your data is your right. We follow GDPR guidelines to uphold the rights listed below.
To exercise these rights, Help Center Submit a request or privacy@18x-baji.com. We will respond within 30 days.
18 x does not retain any data longer than necessary. Each type of data has its own separate retention policy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Regulatory Compliance |
| KYC Documents | 5 Years | Regulatory Requirements |
| Betting History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Log Files | 90 Days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
For any privacy-related questions, requests, or concerns, please get in touch. Our dedicated privacy team at 18 x will respond to your message.
Join Bangladesh's most trusted betting platform. Your privacy is our priority.